Patient Accounts Specialist in Fairfax, VA at Washington Radiology

Date Posted: 8/1/2019

Job Snapshot

Job Description

This person is responsible for assisting with the requirements of front office operations, billing and customer service or recovery.


  • Understands, promotes and demonstrates the Solis Way
  • Understanding of complete revenue cycle to include, billing, charge capture and collections
  • Provide assistance with daily export of billing file and monthly audits of accession numbers
  • Provide assistance between billing service and Solis centers in regards to physician dictation, billing disputes and customer service recovery
  • Assist in audits of claims and EOBs to ensure accurate billing
  • Understanding of managed care contracts and government billing guidelines
  • Assist in physician and facility credentialing as needed
  • Understanding of the registration and insurance verification processes and requirements;
  • Input of demographic and insurance information in to our RIS (Radiology Information System) as well as other interfaces as required;
  • Participate in front office training to stay abreast of front office policy and procedures;
  • Ability to effectively communicate information in one-on-one and small group basis to pertinent individuals;
  • Performs other work-related duties as assigned.



Job Requirements


  • High School diploma
  • One or more years of customer service experience; health care registration preferred
  • Demonstrates outstanding customer service skills
  • Ability to read, write, and comprehend simple instructions
  • Ability to enter data quickly and accurately
  • Excellent oral communication skills
  • Ability to sit for long periods of time
  • Experience using Microsoft Office Suite: knowledge of RIS software preferred
  • Bilingual (English/Spanish) preferred