SIGN-ON BONUS UP TO $5,000 BASED ON EXPERIENCE AND QUALIFICATIONS!
At Washington Radiology, our service-based culture is reflected in our day-to-day interactions that are warm and welcoming and delivered with care, compassion and clinical expertise. Our commitment to excellence can be seen across every level of our organization, beginning with our team members and extending to the patients, families, and physicians we serve. For more than 70 years, Washington Radiology has set the standard for medical imaging care.
If you would like to join a dynamic team dedicated to best-in-class quality and service excellence, we would like to speak with you.
The Lead Technologist is responsible for the daily clinical operations of their assigned centers. This position is critical to Washington Radiology; by providing outstanding care and efficient results, the Lead technologist impacts the profitability of the organization as well as the patient experience.
RESULTS MEASURED BY THE FOLLOWING RESPONSIBILITIES:
- Performs mammography and/or assists with biopsies on as needed basis
- Monitors clinical staffing levels
- Provides excellent patient care, communicates procedures and provides education on an as needed basis to new and existing clinical team members
- Effectively handles patient complaints as evidenced by patient survey scores and escalates as necessary
- Assists center director in MQSA compliance as it relates to tracking, following up and credentials
- Ensures compliance with all Policies and Procedures
- Ensures supplies are available as needed to meet patient demands
- Coordinates service and maintenance of equipment to ensure minimal downtime, as requested by a center director
- Acts as a point of contact for physician offices requiring clinical information and responds to requests within 24 hours
- Maintains confidentiality of patient and team member information 100% of the time
Team
- Manages clinical team members on daily basis ensuring compliance with company policies, guidelines, and procedures
- Creates and maintains frequent communication and positive relationship with clinical team members as evidenced by surveys and turnovers
- Monitors clinical staffing levels and ensures appropriate coverage
- Participates in interviews and conducts onboarding orientation for new clinical team members
- Communicates team member coaching and counseling opportunities to center Director
- Completes incident reports on an as-needed basis
- Reports harassment and/or discrimination issues to center Director of HR within eight hours
- Meets with the center director on a weekly basis to review center activities and needs
- Participates in performance evaluation discussion on an annual basis
