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Clinical Assistant in phoenix at Solis

Date Posted: 4/30/2019

Job Snapshot

Job Description

The Clinical Assistant is responsible for assisting the clinical team members to provide an efficient workflow and exceptional service. This position is critical to Solis Mammography; by providing outstanding patient care and maintaining the flow of the center, the Clinical Assistant impacts the profitability of the organization.

RESULTS MEASURED BY THE FOLLOWING RESPONSIBILITIES:

Operations

  • Understands, demonstrates and promotes Solis Mammography brand promise;
  • Asks "How can I assist you?" 97% of the time;
  • Facilitates appropriate patient flow between registration and modalities to ensure proper care is provided in a timely manner;
  • Chaperones radiologists as needed;
  • Properly sets up trays for procedures; assists radiologists or technologists with procedures as required;
  • Proficient in the use of RIS/PACS and Penrad;
  • Schedules patients for appropriate follow up and/or additional exams; obtains appropriate orders;
  • Verifies and or inputs patient information (demographics, insurance and contact information) into system 100% of the time;
  • Explains and assists patients with completion of forms on an as-needed basis;
  • Scans documents and links to patient medical records on an as-needed basis;
  • Proficient in handling calls for general patient questions, e. directions, hours of operation, etc.;
  • Refers questions regarding medical results to a clinical team member 100% of the time;
  • Maintains patient confidentiality 100% of the time;
  • Adheres to attendance policy;
  • Participates in front office training, as requested by a manager;
  • Performs other duties as

 

Job Requirements

SKILLS AND QUALIFICATIONS:

  • Strong verbal communication and listening skills;
  • Energetic and flexible;
  • Manages multiple projects and timelines;
  • Well organized and detail oriented;
  • Exhibits sound judgment;
  • Forms strong working relationships within the team;
  • Identifies additional tasks to be completed and willingly assists others;
  • Basic computer skills using Microsoft Office Suite required;
  • Basic knowledge of medical terminology preferred;
  • Minimum two years' experience in healthcare or customer service environment preferred;
  • College coursework